Signet Connect

We are embracing a new era of client and customer centricity. We're using our expertise to enhance customer experiences, respond to their personal stories and take ownership of their journey from beginning to end. Behind everything we do there's a simple human story

We never forget the role jewellery plays in people's lives

We are with you all the way

For Insurance

Bringing our experience in to a new customer vision

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For Rewards

Understanding our clients' needs for unique gifting solutions

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About Us

For our clients and customers we are with you all the way

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Our purpose

As part of an international jewellery business spanning the UK, USA and Canada, we work as one team sharing the expertise and the resources we have across our business. In the UK, our well loved and trusted brands; H.Samuel and Ernest Jones have created special moments and memories for many years

As one company we serve to help people Celebrate Life and Express Love

Within Signet Connect our teams bring their passion and understanding to enhance every customer experience, whether a family who've lost a precious item of jewellery, a loyal employee who deserves recognition or an enquiry about our store brands, products and services


Case study

It's all about customer choice

Jewellery is all about choice, from the moment you choose to buy it, to deciding when and where to wear it. When that choice is gone, it's important to have the confidence it can be replaced.

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Case study

Making it count

Making it count for kids when the clock was ticking to ensure delivery on time

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We employ great people, and we all work together with focus towards the same values and goals for you

...are with you

We're a service focused brand and we invest ourselves in our customers' and clients' needs

...all the way

We take complete ownership of each customer or client's journey from beginning to end